Terms and Conditions
- Introduction: Cosmo Code Cosmetics Trading LLC’s terms and conditions govern your use of our website and services, constituting a legally binding agreement between you and our company.
- Services: We provide cosmetic products and regulatory affairs consultancy services, ensuring compliance with international standards of safety and quality.
- Payment: Payment methods include online payment gateways, credit cards, and debit cards.
Delivery
- Shipping: We offer fast and reliable delivery across all regions of the UAE.
- Shipping Costs:
- Orders below AED 500. Shipping cost AED 40 Dubai and AED 60 outside Dubai.
- Orders above AED 500: Free shipping.
- Delivery Times: Delivery times vary depending on the destination.
Returns and Cancellations
- No Return Policy: All sales of cosmetic products are final. We do not accept returns or exchanges for cosmetic products due to their personal and hygienic nature.
- Cancellation Policy: Orders can be canceled before shipment. Once an order has shipped, it cannot be canceled.
- Refund Process: Refunds for canceled orders will be processed within a reasonable timeframe.
Contact Information
For any inquiries or concerns regarding terms and conditions, cancellations, or delivery, please contact us at:
- Phone: +971-50-6488519
- Email: kateryna@thecosmocode.com
- Address: SZR, Al Attar Tower, Office 504, Dubai, UAE
Disclaimer: Cosmetic products may have minor variations in color, texture, or packaging. By purchasing our products, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Cookie Policy
- Use of Cookies: Cosmo Code Cosmetics Trading LLC uses cookies to enhance your browsing experience, analyze website traffic, and personalize content.
- Types of Cookies: We use essential, performance, and functionality cookies to ensure optimal website functionality and service delivery.
- Consent and Control: By using our website, you consent to our use of cookies. You may control or disable cookies through your browser settings at any time.
